You may have received a notice recently from EnFact making you aware of a possible charge attempted on your VISA from a McDonald’s in the Netherlands. We want to assure you of a few things:
Our fraud system identified this attempt and responded accordingly by notifying you and opening a case;
Our team has responded quickly to address the root cause of this activity;
At this time, no losses have occurred, and no personal information was compromised.
We take your security very seriously and are taking all the measures necessary to ensure the continued safety of your financial resources.
Please be aware that you can continue to use your current VISA and do not need a new card. Your personal information was not compromised.
However, if you would like a new card, you may go to either of the follow branches to have one made:
1591 E Noble Ave.
Visalia, CA 93292
Downtown Visalia Center Branch
400 W Center Ave
Visalia, CA 93291
For more information, you can read more about BIN attacks, what they are and how we work to protect you from them.
Your Tucoemas Team