Member Help

Got a question? We’ve got an answer!

Debit or Credit Card

Report fraud or lost/stolen card

Call (888) 297-3416 to report a lost or stolen card. For fraud, contact our Debit & Credit Dispute Center (833) 390-0694. You can also get assistance after hours.

ATM

Find my account number & routing number

Tucoemas’ routing number is 321178420. You’ll find your account number in your Online Banking via our mobile app. Just select the account and view the details.

Computer

Trouble logging into Online Banking?

Call us at (559) 732-8892, then press 3 to reach our support center.

FAQS

You can access Tucoemas Online Banking by clicking the “LOGIN” button in the top right-hand corner of our website. If you do not have a Tucoemas Online Banking Account and would like to enroll, click “LOGIN” then, below the username box, you will see an “Enroll now” link that will direct you to our enrollment page.

Our routing number is 321178420.

To activate your credit or debit card, please call (800) 290-7893

Please call (833) 390-0694 immediately to file a dispute.

To request a card replacement, please call us at (559) 732-8892 or stop by a branch.

Please read our most recent article here, regarding recent fraud tactics and how you can protect yourself.

There are many factors that affect your credit score. Check out this blog that highlights tips and tricks for improving your credit score.

Not finding what you’re looking for? Contact us