Member Help

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Debit or Credit Card

Report fraud or lost/stolen card

Call (888) 297-3416 to report a lost or stolen card. For fraud, contact our Debit & Credit Dispute Center (833) 390-0694. You can also get assistance after hours.

ATM

Find my account number & routing number

Tucoemas’ routing number is 321178420. You’ll find your account number in your Online Banking via our mobile app. Just select the account and view the details.

Computer

Trouble logging into Online Banking?

Call us at (559) 732-8892, then press 3 to reach our support center.

Loan Assistance & Support

Our Resolutions Team is committed to working with you to find solutions that fit your situation and help you regain financial stability.

How we can help:

  • Flexible Payment Options: Discuss alternative payment arrangements that match your current financial situation.
  • Loan Modifications: Explore options to adjust your loan terms for more manageable payments.
  • Payment Extensions & Deferrals: Learn about short-term relief options.
  • Debt Consolidation Guidance: Understand options to consolidate payments and reduce interest rates.

 

Contact Our Resolutions Team:

  • Phone: (559)737-5760
  • Email: resolution@tucoemas.org
  • Office Hours: Monday- Friday 8:30am – 6pm, Saturday 10:00am – 2:00pm

Loan FAQs

Reach out to our Resolutions Team as soon as possible! Early communication allows us to explore the best options for you.

Missing payments may impact your credit, but working with our Resolutions Team can minimize long-term effects.

Yes, we can customize a payment plan based on your needs.

Other FAQS

You can access Tucoemas Online Banking by clicking the “LOGIN” button in the top right-hand corner of our website. If you do not have a Tucoemas Online Banking Account and would like to enroll, click “LOGIN” then, below the username box, you will see an “Enroll now” link that will direct you to our enrollment page.

Our routing number is 321178420.

To activate your credit or debit card, please call (800) 290-7893

Please call (833) 390-0694 immediately to file a dispute.

To request a card replacement, please call us at (559) 732-8892 or stop by a branch.

Please read our most recent article here, regarding recent fraud tactics and how you can protect yourself.

There are many factors that affect your credit score. Check out this blog that highlights tips and tricks for improving your credit score.

Not finding what you’re looking for? Contact us