Protecting Our PrimeTimers: A New Partnership with Carefull
Protecting Our PrimeTimers: A New Partnership with Carefull
At Tucoemas, we believe that rising together means protecting every member of our community, especially those who helped build it.
That’s why we’re proud to announce a powerful new partnership with Carefull, the first financial safety platform designed to protect individuals and their families from fraud, scams, and money mistakes.
Why This Matters for Our Members
Many of our older members, our PrimeTimers, have been part of the Tucoemas family for decades. They’re the ones who helped shape this credit union, and we believe it’s our responsibility to stand by them as financial threats become more complex and frequent.
By partnering with Carefull, we’re taking another step in our commitment to their financial well-being.
What Is Carefull?
Carefull is a secure, AI-powered platform built to protect individuals and their families from scams, identity theft, and money mishaps. It quietly monitors financial accounts for any unusual activity, such as suspicious transactions, unusual credit activity, or suspicious behavior, and notifies both the member and their chosen trusted contacts.
And that’s just the beginning. With Carefull, our members will also get:
- A secure document and password vault
- Scam analysis for texts, calls, and emails
- Access to a robust library of caregiving and fraud-prevention resources
- Built-in $1 million identity theft insurance
- Clear, step-by-step guidance if a problem is detected
It’s real-time protection with real peace of mind for members and their families.
Enhancing Our PrimeTimers Program
Our PrimeTimers program already focuses on financial education and in-person outreach, offering a range of services that include fraud seminars, newsletters, and one-on-one guidance.
Carefull strengthens this initiative by helping us extend protection beyond our branches and into our members’ homes and daily lives, while bringing trusted family members into the conversation.
Whether you’re an older adult, a caregiver, or just looking out for a loved one, this is about helping you feel empowered, not overwhelmed.
A Commitment to Community Resilience
This partnership reflects who we are as a credit union. Through programs like Pathways and our team of over 50 certified financial counselors, we’ve always believed that financial education and personal relationships are the foundation of financial security.
With Carefull, we’re bringing new tools to the table, backed by technology, compassion, and a deep sense of responsibility to protect what matters most.
As our CEO, Brice Yocum, put it, “The people who helped build our credit union deserve more than just our gratitude—they deserve protection, empowerment, and peace of mind.”
We couldn’t agree more.